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Have questions about your pet's needs or our products? Our friendly team is ready to help. Reach out and let's talk about your furry friends!
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Frequently Asked Questions
Quick answers to common questions
What's your typical response time?
+We typically respond to all inquiries within 24 hours. For urgent issues, please call us directly at +1 (555) 123-4567.
Do you offer phone support?
+Yes! We offer phone support Monday through Friday, 9AM to 6PM EST. Call us at +1 (555) 123-4567 to speak with a team member.
Can you help with pet care advice?
+Absolutely! Our team has extensive pet care knowledge. Select "Pet Care Advice" as your subject and tell us what you need help with.
What about returns and exchanges?
+We offer 30-day returns on most items. Check our Returns Policy page for details, or contact us if you need any assistance.
Do you ship internationally?
+Currently, we ship to the USA, Canada, and UK. We're working on expanding to more countries. Contact us for more information.
How can I track my order?
+You'll receive a tracking number via email once your order ships. You can use this to track your package on our tracking page.
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